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Old 08-25-2008, 04:01 PM   #198
evilrooster
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evilrooster doesn't litterevilrooster doesn't litter
 
Posts: 9
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Join Date: Aug 2008
Device: Palm Vx (quaint)
Clash of cultures

The clash of assumptions goes deeper than you seem to have figured out.

You're still looking at the interactions with Tor.com as though it is a commercial site, and you are the customers, and Tor is a supplier. This means that you (customers) are always right, and can pretty much take any tone you like with Tor representatives (CSR's), because it's their job to satisfy you.

But if Tor.com is a blog or a community site, then the balance of power is a little different. The tone that commenters take on a site, particularly in its early days, has an effect on the nature of the conversations that go on there. And a moderator is perfectly entitled to call people on their tone, and shut down threads that are getting repetitive and ill-tempered.

So if you're wondering why Torie and PNH weren't endlessly patient with you, that is why. They were acting as moderators, not CSR's. Whether or not you think it's a sales site, they do not.

I'm sure you'll jump all over this comment and decide that I am wrong and you are right; that is the nature of an insular community. I expect slayda will decide I'm pursuing Nate, considering their previous comments, for instance.

Or you may decide that the way that they acted as moderators wasn't appropriate, which would at least be a more accurate area in which to opine.

But if you're wondering why the conversation went the way it did, well, that's why. It's probably a waste of my time to post here, but I thought I'd at least give it a shot.

(I am not in any way affiliated with Tor; I post to Tor.com because I know PNH from another context, and he asked if I would like to.)
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