Quote:
Originally Posted by Katsunami
I'm sorry to contradict, but both your Kindles are fine.
I have put your picture into Photoshop and picked some colors. The left Kindle is next to perfect. Everywhere I pick the color, the picker gives values like this:
R: 199, G: 205, B: 203
This is an almost perfect, very light gray.
It varies a bit, but on most places, all three colors are within a 195-205 span. In the bottom, it jumps to around 210-215, so it's a bit brighter there, which is obvious because the LED's are there.
The right Kindle is the same, but it's a bit duller. The values that are picked are between 185 and 195. IT could be that this Kindle is indeed a bit duller than the left one, if you took only one picture. If you took two pictures, it could be due to different light metering of the camera.
Your eyes are deceiving you, and sending these devices back will gain you nothing. I am sorry to state this so pointedly, but both of these Kindles are NEAR PERFECT. Photoshop color picking makes this not a subjective statement: the numbers are fact.
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Thank you for your thoughts, Katsunami.

Just to be clear, I was perfectly happy keeping my latest PW. I then noticed it has some glowing specks and when Andrew (from Kindle CS) called me and asked me my thoughts I told him about the glowing specks.
He then asked for a photo of them and then called me back and said they'd like to send me another one. I accepted figuring I don't have anything to lose. I could get a screen that is just as good as my current one without the glowing specks. So that's what has happened in my case. I will agree the PW on the left is pretty good. The one on the right, in person, it's very pink (with blue also) to my eyes.
Also, it's one photograph of them both next to each other. The PW on the right, the light is much dimmer than my current PW on the left. The one on the right has a very muddy look in person compared to the one of the left is much whiter and more even.