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Old 02-01-2013, 12:44 PM   #228
sparklemotion
dangerous when cornered
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Posts: 1,865
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Join Date: Dec 2011
Location: USA
Device: Kobo H2O, Kobo Libra 2, Kindle Paperwhite
Quote:
Originally Posted by Yolina View Post
I just find it really surprising that no-one at Amazon noticed the blotches until people started sending their units back. We're now months after launch and the screens still have issues.

You are supposed to receive another one today, aren't you?
Yes, I'm expecting one today due to the glowing specks on my latest one. This one will be from a newer batch, it's a 602 3G. My previous one is a 502 3G.

I'm really surprised and confused by all of this too. It's hard for me to understand why if they see the problem, they can't fix it, and if they can't fix it, why not just say that the color hues are inherent to the PW design and that it will be on all of them and offer a refund to people that aren't satisfied?

By continuing to send them, they must truly believe the next one will be better. Surely they must, otherwise they are just wasting their time and money. And Andrew has told me that the color hues are not normal, so I assume they don't think they are. It's all very confusing really. I will say they do seem to have improved the PW, so that's something.
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