Thread: Need Help with Adobe Editions Please
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Old 02-01-2013, 11:53 AM   #2
rdfry
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Quote:
Originally Posted by Terri_B View Post
Hi, I am new here so I have no idea if this is where I post a message for help. Sorry if its not but I need some help and if you need to move this thread thats OK too.

I have had my KOBO TOUCH e-reader for about a year and a half and have purchased close to 300 books on KOBO. I am starting to having issues with my KOBO desktop and my e-reader so I decided to reset the e-reader to factory settings and just use Adobe Editions to store my books since they give you the option of picking which book you would like to upload to your e-reader. It has worked fine for the first 10 books that I uploaded but I was transfering 3 books over to Adobe Editions, 2 went over no problem but the 3rd kept giving me an error message. Which read:

unable to download .. error getting license .. server communication problem .. E_LIC_ALREADY FULFILLED BY ANOTHER USER


Since I do not share my AE account I don't understand the message. Can anyone help.

Thanks
Check the Adobe ID used to currently authorize Adobe Digital Editions. If it is correct, contact the e-book provider to have the activation reset for the e-book. After the activation is reset, download the e-book again and it is associated with the account activated in Adobe Digital Editions.
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