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Old 08-25-2008, 12:45 AM   #1
FizzyWater
You kids get off my lawn!
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Posts: 4,220
Karma: 73492664
Join Date: Aug 2007
Location: Columbus, Ohio
Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of
Thumbs down SonyStyle customer service

I've been reading the posts about the new 505 cover with the built-in light wedge and decided I'd wander over to a nearby SonyStyle store to see what all the fuss was about.

It was not the brightest thing for me to pick a busy Saturday evening to go, but there I was, wandering a crowded store with all sorts of "shiny" displays to temp and distract me. (The widescreen mini flat-screen television was absolutely cool!)

Anyway, I found the readers (blue and silver), but there was no display of the cover with light. A pair of customer service guys wander over:

"I was hoping to see a display model of the reader cover with the built-in light?"

"Oh, sorry, it's not on display."

[Awkward pause.]

"Hmmm, well, at $70, it's not something I'm willing to purchase without seeing it in action first!" (They could pull one out of the box, yeah?)

[Awkward pause.]

"No, sorry."

[Potential buyer walks out of busy store, too disenchanted to look at any of the distracting "shiny" displays.]
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