SonyStyle customer service
I've been reading the posts about the new 505 cover with the built-in light wedge and decided I'd wander over to a nearby SonyStyle store to see what all the fuss was about.
It was not the brightest thing for me to pick a busy Saturday evening to go, but there I was, wandering a crowded store with all sorts of "shiny" displays to temp and distract me. (The widescreen mini flat-screen television was absolutely cool!)
Anyway, I found the readers (blue and silver), but there was no display of the cover with light. A pair of customer service guys wander over:
"I was hoping to see a display model of the reader cover with the built-in light?"
"Oh, sorry, it's not on display."
[Awkward pause.]
"Hmmm, well, at $70, it's not something I'm willing to purchase without seeing it in action first!" (They could pull one out of the box, yeah?)
[Awkward pause.]
"No, sorry."
[Potential buyer walks out of busy store, too disenchanted to look at any of the distracting "shiny" displays.]
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