Terisa, I have actually been surprised that there weren't more complaints about the sort sequence here. Early on, there were comments, but once people knew what was happening, I can't think of any that said it was a bad idea. And if you look further back, there is a lot of discussion about how to get the books into series order.
But, using the people here is a problem. Anyone who is here is not a normal user. So, for the wider world...
The book shops around here don't agree with you. If I go into a book shop here and go to the Sci Fi area, the books are shelved in series within author. When I look at the YA shelves with my sons, they are shelved in series with author. Sometimes the series is in the alphabetical place within the other non-series titles, sometimes at the start of the authors section.
I don't think I have ever seen the Harry Potter books sitting on a shelf in anything other than series order. Same goes for Lord of the Rings and the Narnia books. I recently bought my son a boxed set of the "A Song of Fire and Ice" series. Guess what order the books were in the box?
It might be a bit different if you are talking about books in a universe rather than a series. I don't think I have ever seen mention of a sequence for Agatha Christies Poirot or Miss Marple books. But, I rarely see mention of the titles of these books without mention of whether it a Poirot or Marple book. These aren't on our bookshelves in series order as my wife bought all of Christie's books in a set that have three novels per book and are in publication order.
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