Quote:
Originally Posted by sononkyo
That is very unfortunate experience. You should tell the Borders cashier next time to just swipe it in like an EGC (Borders acronym for their own electronic gift cards) and type in the amount indicated on the Sony Reader gift card.
Those Borders employees need a better training manager.
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Does Borders still HAVE training managers? When I left there (2 years ago, Borders Superstore Sales Manager), it seemed like anything you couldn't be taught inside of 2 days wasn't worth teaching you. Caused no end to the confusion when we'd be forced to throw a half-trained cashier onto registers at peak time on a Saturday.

