Quote:
Originally Posted by JMikeD
Why should Amazon (or any manufacturer) support a product that has been damaged by customer carelessness?
"Gee, Mr. Ferrari, my car missed the corner and went over the 2,000 foot cliff. What kind of support do you offer?" 
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The circuit board(s) that are inside the Kindle no way cost $360 to replace. So not having a repair facility is not a good think in this case. it's not like the screen was damaged.