Thread: Vox Vox reset problems
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Old 01-18-2013, 02:58 AM   #11
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enchantica began at the beginning.
Posts: 7
Karma: 10
Join Date: Jun 2012
Device: kobo vox

Cheers again for the helpful info Kingpr. I managed to get my books onto the Nexus very easily.

Quick update. I got a freepost address to WHSmith customer services so I sent my Kobo back 9 days ago or so. Not had any acknowledgement from them that they are dealing with my problem and no word of when it will be returned.

I have to say that I have lost all confidence in the Kobo brand. Although customer services have generally been helpful I know of too many people (personally) who have had problems as well as people on forums.

I decided to get myself a simple e-reader device purely for book reading. I did look at Kobo devices but decided I no longer felt confident in the reliability of Kobo. I bought a Nook Glowlight. Hopefully the Nexus and the Nook will prove more reliable and have a longer life span!

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