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Rafert · 01-14-2013, 02:05 AM

Hi,

My 3 week old Kobo Glo crashed on me yesterday after opening the sleep cover. It showed the page I was on and the reading light turned on, but after that the reader became unresponsive. I've tried using a paperclip in the bottom hole of the Glo to reset the unit but despite hearing and feeling a click there's nothing happening. About one to two hours after the crash the reading light turned off and didn't turn on again.

I also tried plugging the Glo in to my PC, the first time only Windows detected an 'NS Blank Codex' device but it didn't show the contents of the Glo. The only indicator of device activity I have right now is that the LED on the top lights up blue for about ten seconds when I slide the on/off button.

Does anybody know of other ways to reset the Glo? Or should I just swap it at the store for a new one? Thanks!

01-14-2013, 02:05 AM	#1
Rafert Junior Member Posts: 3 Karma: 10 Join Date: Jan 2013 Device: Kobo Glo	How to reset a crashed Kobo Glo? Hi, My 3 week old Kobo Glo crashed on me yesterday after opening the sleep cover. It showed the page I was on and the reading light turned on, but after that the reader became unresponsive. I've tried using a paperclip in the bottom hole of the Glo to reset the unit but despite hearing and feeling a click there's nothing happening. About one to two hours after the crash the reading light turned off and didn't turn on again. I also tried plugging the Glo in to my PC, the first time only Windows detected an 'NS Blank Codex' device but it didn't show the contents of the Glo. The only indicator of device activity I have right now is that the LED on the top lights up blue for about ten seconds when I slide the on/off button. Does anybody know of other ways to reset the Glo? Or should I just swap it at the store for a new one? Thanks!