Quote:
Originally Posted by davidfor
Did you make sure the device was off before trying the reset? Hold the power button in the off position for at least 10 seconds to make sure it is off. Then try the Home+power button.
If that doesn't work, try the home+pin hole reset:
- Again, make sure it is really off buy holding the power button in the off position for at least 10 seconds.
- Hold the Home button down and push something into the pin hole until you feel it click. Release that but keep the Home button down until the light at the top starts flashing.
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Thanks for your suggestions.
It is kind of tough in my case because the device does not turn on or off anymore. The only feedback I can get is that the blue light will come on for about 5 seconds when I slide the power switch. I can't get any green/white or flashing at all.
Having said that, I have tried what you suggested with no luck.
One more symptom I can share - when I connect to a PC via USB, it recognizes the devices for 5 seconds and then it disconnects. Kobo desktop never sees the devices as I don't think it ever properly registers to Windows.
I am in touch with Kobo support but I am not hopeful right now.
I'm wondering if this is a battery failure...since my impression is the device doesn't look like it powers up properly no matter what.