Quote:
Originally Posted by bookit
Hi Faisal - Kudos to you for giving your time to help us all out - I got a Kobo Arc for Christmas, but unfortunately I have not gotten to use it yet - It will not connect to the router, so I'm unable to get past the 'connect to wifi' page - I've tried putting in the router password and the router security key, neither with any success - The signal strength on the Kobo says 'excellent' although I know that our internet speed is never much more than 1.50mbps if we're lucky - Is there a minimum speed for the Kobo Arc or should 1.50mbps be sufficient to connect - Thanks.
|
Hi Guys,
I'm having the same problem as 'bookit'. My husband has been serving overseas and is due home on the 6th of jan, so I thought I would buy him a kobo arc and get it set up with his much loved books from his kobo touch.
But I'm having huge problems getting past the 'connect to wifi' screen. I've tried everything, resetting the modem, restarting the kobo and even numerous other trouble shooting I found online but to no success.
After I select my wifi network I enter the password and click ok. I get this message every time; 'there was a problem while downloading your update. Please try updating again or change your wifi connection to address the issue. Error #11'
If someone could help out it would be really great.
Kind regards,