Thread: Kobo to start own forums?
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Old 12-31-2012, 03:03 PM   #4
volpo
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Posts: 205
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Join Date: Aug 2011
Device: Clara 2E, Glo HD
Quote:
Originally Posted by david_e View Post
With all the hacks and plug-ins, I'm afraid I'm rather dismissive of some people's complaints, and not so sympathetic.
I had no problem with updates either until 2.3.1. I now have the bug that you so easily dismiss and another that required me to login/out to correct. It seems that blaming the user is lowest common denominator of tech support. Why is it always so easy to blame the user? What is your criteria? Are you sure that there are no bugs? One day you too will have a problem with something, only to be told that you are doing something wrong. You won't like it either.

Not sympathetic, dismissive, I just want you to know that when you start having problems with your Kobo there will still be people here who will be glad to help and commiserate with you.

If you have been here long enough then you would have seen many updates that serve no other purpose than fixing bugs in previous releases.

People in glass houses.....
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