Thread: This is why I chose a Kindle
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Old 12-28-2012, 01:03 PM   #3
Nyssa
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Posts: 6,180
Karma: 167189477
Join Date: Dec 2010
Location: Florida, USA
Device: Kindle Paperwhite (2nd Gen)
I Love Amazon's Customer Service!
My husband found a "Amazon LocalDeal" offer for the PaperWhite cases. When we went to redeem the code it wouldn't work. After trying a few things, we realized that code was only recognized for the "Onyx" case - I wanted the "Ink Blue".

I contacted Amazon via chat and within a few minutes (10 - 15 max) my order was placed, discount manually applied by the CS Rep. I didn't even have to give him the redemption code.
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