Quote:
Originally Posted by xendula
I had the same happen to me and I called them right away to let them know I was initially charged for two and I was still wanting two. They surprisingly gave me a 10$ credit for being so honest. $30 sounds like...umm..triple that!
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The cool thing is the $30 had nothing to do with me reporting the refund. Dylan had me on his calendar to make a follow-up call and the $30 was because he knew I wasn't completely happy.
Even though I had to give an extra push to get elevated Customer Service, I've been really happy with Amazon's efforts to make me satisfied with my purchase.
