Quote:
Originally Posted by jackastor
Could you have mistakenly programmed the touch firmware? Probably not just guess. You could do a firmware update to newest firmware manually.
moot point if your getting a replacement.
Good luck
Jack
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I didn't do any manual updates, any update was through the Kobo Desktop after the factory reset. I don't believe an update caused the issue as I always keep the wireless off and only open the Desktop app when I'm sure a new firmware version is worth having according to the generous people on these forums. Thanks for the suggestion though, I would have loved to solve the problem without needing a replacement.