Hi Paul
The email has already gone to Kobo, as you know they are some hours behind us, a reply will no doubt pitch up at some point overnight.
However I don't feel that this a help desk question, it will need to go up the chain to a systems honcho. Having done mainframe help desk and system tesing in a former life I am feeling inadequate with Android at the mo.
Probably should not have tried to hit the ground running, the old maxim of "slowly, slowly, catchee monkey" springs to mind.
My best and thanks again............
Peter