Thread: Glo My Glo has stopped glowing
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Old 12-19-2012, 08:18 AM   #12
treadlightly
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Posts: 1,370
Karma: 6957792
Join Date: Nov 2010
Location: Ottawa, ON
Device: Kobo H2O
Quote:
Originally Posted by Kobo Care View Post
Hello Treadlightly,

We are happy to hear a replacement is being sent to you. Would you mind sharing your incident# with us so that we can investigate what the issue with your initial device was.

Sincerely,
Team Kobo
Here it is - Incident: 121215-000369
I just wanted to say that other than the light button suddenly not working, I *really* like my Glo. I'm looking forward to receiving the replacement.
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