Quote:
Originally Posted by Kobo Care
Hello Treadlightly,
We are sorry to hear about the issue you are experiencing with your Kobo Glo. If you could send us an email at koboexecutivecare@kobo.com, we would be more than happy to assist you in solving this issue.
Sincerely,
Team Kobo
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Thank you very much for responding here! I have been in contact with Kobo Customer Care via email over the past two days and they are arranging for a replacement to be sent to me.