Quote:
Originally Posted by tkavan
- Italicized words which lack trailing spaces, so that they run into the following word: "Americanmagazine" rather than "American magazine"
- Block quotes, which on the printed page are usually in a different font or font size, or are indented, in ebooks look just like the regular text.
- Chapter headings which don't display properly: "B ound toS ucceed" instead of "Bound to Succeed"
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Are these problems with the kePub version or the ePub version? The ePub is provided by the publisher, the kePub is converted by Kobo. If it's the kePub have you checked the ePub version to see if it has the same errors? That would at least rule out it being an error introduced when Kobo converted the publisher provided ePub into kePub.
I've found Kobo to generally be of zero help when I end up with a book that has errors. I've had some luck getting them fixed by contacting the publisher myself if I can find the email for someone other than general customer service.
What really needs to happen is the book needs to be pulled from sale while being reported by the vendor to the publisher, instead we usually see the vendors keep selling the books even after they have confirmed that there are errors. The only one I've ever seen temporarily pull a book is Amazon, not sure if Kobo's ever done it, but I know they haven't with the dozen or so I've worked on getting fixed.
Of course there are a lot of people who don't seem to care about errors too and can just read around them. I tend to get pulled from the story most of the time when I run across one especially if there are a lot of them in a book.