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I've been utilizing Sony's request form for a long time now, a link to it pops up if you search for something and get no results. In fact, I just requested "Sightseeing," by Rattawut Lapcharoensap, providing the ISBN number thanks to a quick Amazon search. I've had not the greatest luck getting books added, but I'd say about 75% of the books I request eventually show up. There's another book I was going to request this week (I was on vacation all last week), but when I went to the store today they'd already added it. I should note that it's still not available for Kindle.
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