No need to shake it hard, just a gentle side-to-side movement. It's not loud, but you can easily feel it when the heaviest part inside moves.
I'm guessing a bad batch - that's what you get sometimes when you buy a new product.
Now I get to try to convince Powells customer service that their 30-day warrantee should start over again when the device is a replacement.
Last edited by EldRick; 12-14-2012 at 08:58 PM.
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