Hi-
Just wanted to drop you all a line to say that the feedback you're providing here is extremely helpful to our team here at OverDrive as we work through the pilot launch of the Next Gen library websites. Thanks for taking the time the help improve the user experience.
Here's an update on some of the issues:
Removal of “Cart” feature: To achieve One-Step Checkout, we removed the Add to Cart and Confirm Checkout steps. This reduces the number of steps required to browse and borrow digital titles (even when checking out multiple titles). If a user unintentionally borrows a title, there’s an option on the Bookshelf page to return the borrowed title to the library’s collection. If a user unintentionally downloads a title, in most cases, they have the option to return the title from the respective software.
Search: We’re implementing the filtered search feature across participating sites. Over the last two weeks, we’ve made improvements to search performance and results, and we’re encouraged with the improved stability. We continue to monitor this closely.
Recommendation functionality: We’re testing improvements to the recommendation algorithms to produce more relevant title suggestions.
We're also aware of comments about the appearance of title text in list displays, overall site performance, sort options, and other site features.
Thanks again for your input. We'll continue to monitor feedback on this forum, as well as at
www.facebook.com/OverDriveInc and @OverDriveInc.
Best,
Mike Lovett
Public Relations and Social Media Specialist, OverDrive