Well I've had it up to here with Collins

I pre ordered a Glo from them back in September... I knew no one locally would be selling them so had to order online and I thought Collins would be as good, if not better, than anyone. Big mistake!
Fast forward to mid November when they advised me the Glo would be released in Australia the first week in December. On Monday this week I asked if mine had been sent yet; they replied that they were expecting the shipment the next day and would send out all pre orders immediately.
Today, as I had heard no more I emailed again only to be told that their shipment had only been sent to them yesterday and so it "should" arrive there tomorrow. With deliveries taking so much longer than usual at this time of year I'll be lucky if I get my Glo before Xmas....
I know from this thread that if I'd ordered from Bookworld I'd have a Glo in my hot little hands by now... thanks for nothing, Collins!