Quote:
Originally Posted by mrscoach
You were implying that it was unethical for them to keep the iPads and were setting bad examples by doing so. I was pointing out that if it is money OR goods that too much is given at the store then, after arguing and pointing out the error, the customer may keep the extra. Why waste time (more than a minute or so in a store) arguing?
They were TOLD to keep the iPads.
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No, you have not understood me. If you care to scroll up, you will see I have explicitly approved of their conduct.
My comments have been directed to PatNY, who is claiming that customers should make no effort to rectify the mistake and that it is acceptable to benefit from errors worth thousands of dollars since they don't impact a company's bottom line, or because returning them would make no difference to the affected employees anyway. Or something like that. His reasoning not very easy to follow. Oh, and it's especially OK "in the case of iPads," whatever that means.