
My KT is 11 months old, I sync'd it yesterday by WiFi and since then it isn't recognized by my computer, it is frozen with a white screen, and the green light flashes all the time. I have tried the pin reset - just switches off the green light which comes back on again when I switch on. Have tried the factory reset by holding home button and sliding power on......both quickly and also holding power for long time - nothing......PLEASE HELP! Does this qualify as a warranty claim if I can't get it to restart?
Thanks in advance for any help.