Quote:
Originally Posted by Blossom
I have the same problem. No new email since the first one.
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I called B&N Customer Service today because I also haven't received the promised second email (clicked the button a week ago today). The nice lady on the Customer Service line said they are experiencing "delays" and that I should "wait another week."
When I pointed out that there was a limited time to get this accomplished and that my measly 113 books represented a large investment to me, she told me there was still "plenty of time" since the books are still accessible until 12/21 ... Yeah, right, tell that to the Mayans!
Fortunately, I have them all backed up. Like just about everyone else here, I would just like to avoid having to Apprentice Alf them using the ereader tools (not as easy as the ePub tools) and then convert and clean up the text. Much better to have the convert/clean up done by the vendor.