Quote:
Originally Posted by pdurrant
Well, yes. It seems ridiculous to have made a rod for their own backs. There's no external time table for the transfer. They could have closed down Fictionwise for new purchases while leaving the downloads available for months.
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Exactly.
Self-inflicted wounds are a B&N specialty.
As you say, if they have solved the licensing issues the technical issues shouldn't be leading to the kind of problems we're seeing. (The emails they send link you you to a site that doesn't recognize your email address as valid? Seriously?
)
Conversely, if they weren't sure they had all the plumbing in place, why set such a tight deadline, thereby raising the urgency and anxiety level of the customers? Oh, I'm sure there is a valid reason somewhere for the deadline--they may have to vacate the premises because their lease is up or some such--but it does *look* like shoddy planning through and through.