thanks for the input. I opened up ticket with kobo CSR as I didn't want further issues down line...
RE: warranty. It's strange, but indigo states that if you bought the item post 30 days, you have to take up issues with kobo rather than the store itself. Seems a bit silly to me...
"If your Kobo eReader is defective but past 14/30 days and within 1 year of purchase pleae conatct Kobo for the manufacturers return process."
cheers.
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