@ sylviebi
I will try this...but I have another question: should I do this when it is plugged in the computer or not?
Because if it is not plugged in, it is not responding at all.
@pidgeon92
I don't have any hacks...I really have no idea how to do this and my boyfriend doesn't have any interest to help me. His most common sentence in the last week has been "it's dead, buy new one"
