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Old 11-20-2012, 05:21 PM   #149
junkml
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Posts: 277
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Join Date: Mar 2007
Device: Sony Reader
Quote:
Originally Posted by curtw View Post
Actually, this is what I hope is helping. I called B&N support on Friday, and they said they would need 24 hours to transfer the remainder of my library. Nothing happened. So, when the B&N "customer satisfaction survey" e-mail arrived yesterday,I used that opportunity to remind them that they still need to be working on this.
I also called B&N about this on Friday. They told me they were having more volume than they expected (really, they own Fictionwise and had no idea how many books people had?) and to give it a week to complete the transfer. So far, there are still only the original 22 books that transferred for me. The other 200 are still MIA.
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