Quote:
Originally Posted by Rizla
My 650 died on me 14 months after purchase. Enquired about repair but it was the mobo that was effectively going and repair was more than the price of new T1. So IMO Sony support was s**te.
I still buy Sony but I buy used and refurbed. They are all built to bust, even more now than ever, and Sony support is not a patch on Amazon.
Re: update of firmware, forget it. They get it to the point it works okay, then no more updates. But there is a healthy 'hacking' scene for Sonys.
Despite my misgivings, I still buy Sony, but don't buy new.
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Hardly just a Sony approach... I've got a colour laser printer that's a couple of years old and will cost more than a new one to repair, most laptops cost more than they're worth to fix if the motherboard goes out-of-warranty and the same applies to most tech especially motherboards as they represent most of the cost of an item... most new stuff costs less than your last purchase and/or offers more features... it's the nature of tech and generally all you can do is balance the cost of an extended warranty/insurance against value/replacement out of initial warranty period... not enjoyable but reality and applicable to virtually every company...