MobileRead Forums - View Single Post - PRS-T2 Sony and Updates ?? How is the support and Update Policy of Sony

Rizla · 11-16-2012, 05:44 PM

My 650 died on me 14 months after purchase. Enquired about repair but it was the mobo that was effectively going and repair was more than the price of new T1. So IMO Sony support was s**te.

I still buy Sony but I buy used and refurbed. They are all built to bust, even more now than ever, and Sony support is not a patch on Amazon.

Re: update of firmware, forget it. They get it to the point it works okay, then no more updates. But there is a healthy 'hacking' scene for Sonys.

Despite my misgivings, I still buy Sony, but don't buy new.

11-16-2012, 05:44 PM	#12
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	My 650 died on me 14 months after purchase. Enquired about repair but it was the mobo that was effectively going and repair was more than the price of new T1. So IMO Sony support was s**te. I still buy Sony but I buy used and refurbed. They are all built to bust, even more now than ever, and Sony support is not a patch on Amazon. Re: update of firmware, forget it. They get it to the point it works okay, then no more updates. But there is a healthy 'hacking' scene for Sonys. Despite my misgivings, I still buy Sony, but don't buy new.