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Old 11-15-2012, 02:59 PM   #7
Mrs_Often
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Posts: 1,775
Karma: 2694823
Join Date: Dec 2011
Location: The Netherlands
Device: Kobo Touch, Glo, Clara HD
Quote:
Originally Posted by tshering View Post
As soon as the language selection screen appears the application freezes.
Thanks tshering. I'm afraid I don't know what to about that. Sounds like a very messed up database or faulty device. Hopefully some knowledgable person could comment and advise. In the mean time, what I would try, is a million resets in a row. That's what helped me when my Touch decided it didn't like me any more, and eventually, after a couple of hours of resetting, the Touch gave in and restarted nicely.

- slide and hold the on/off switch for at least 10 seconds to make sure the device is off
- hold down the home button and:
- slide the on/off switch once and let go, while still holding down the home button
- the LED light will start the white disco flashes, let go of home button

It's a different reset to the one you've been doing, maybe it will jolt something into working...

Also, maybe try a setup with the WiFi option instead of with the PC to eliminate issues there.

Good luck, and sorry I couldn't really help.
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