This is the first time I hear about a problem like this.
Sparrow, next time you have a time-out error, can you perform a traceroute and a ping to
www.mobileread.com and send me the output?
Under Windows, you can do this by launching a command prompt and entering:
tracert
www.mobileread.com
ping
www.mobileread.com
Also, it'd be helpful if you could write down the exact time when it happens.
Best,
Alex