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Old 11-15-2012, 11:55 AM   #26
mobilewilier
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Posts: 53
Karma: 496648
Join Date: May 2010
Device: Sony PRS-600
Quote:
Originally Posted by xendula View Post
@mobilewilier: Someone here was in the same situation but in Australia, and Amazon customer service worked with him/her to get her a replacement unit and even refunded some of the shipping cost AFAIK.
The only wayto make the color blotches show less, is sitting in a very well lit room, which kind of defies the purpose of the PW light.
Thanks for the advice. They refused to ship to HK, but they will upgrade me to a non-SO version without cost, and will ship the replacement to arrive in New York within 2 days.

Now I have the logistical nightmare of trying to get my HK Kindle to NY, and the NY one to HK (groan)....
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