|
Well, while you're waiting to hear from the helpdesk, I guess it wouldn't hurt to consider this (below; last paragraph in particular). It probably makes about as much sense to you as my saying you should stand on one foot and hop up and down while spinning in a circle; your response would be "why would that work?" But since it really did seem to work for me once, I figured I'd reprint what I posted back then, even though it will probably just make me sound stupid twice. But if there's even a small chance it will help... [Again, the last paragraph below, in particular.]
"On one occasion, I tried the reset button (located on the back of the unit, pressing with the end of a paper clip or a ballpoint pen), and it wouldn't reset. So then I tried using the reset button in combination with the On/Off button, and that rebooted the Cybook. (Holding down both of those buttons at once.)
On another occasion, the previous solution would not work. So I tried different button combinations. The magic combination was pressing and holding the On/Off button and then pressing the Back button. (Button 2nd from the bottom on the left edge of the unit.) Pretty sure it was that particular button, and pretty sure it was in that order. But apparently, trying different button combinations simultaneously can sometimes get you out of send-it-back-to-Bookeen mode!"
|