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You have several options at this point (if you want to continue using your Kindle).
1. Individual book files can cause a Kindle to freeze. Especially books not bought from Amazon. To see if this is the problem, remove all books, do a factory reset, and add them back one by one. This will locate a "problem" file or eliminate the books as the cause of the freeze.
2. Some Kindles don't "like" having hundreds or thousands of books stored on them - lower the number of books and see what happens.
3. Visit the Kindle Dev Forum here - we have a lot of extremely knowledgeable folk who can help you diagnose a firmware problem and suggest solutions.
It kind of depends on how much time/effort you want to put in on the problem.
FWIW - I had this problem happen on & off on my K3 - it had a LOT of books on it (over a thousand) - reducing the number "cured" it.
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