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Old 11-09-2012, 11:50 PM   #13
Junior Member
Haggis began at the beginning.
Posts: 2
Karma: 10
Join Date: Oct 2012
Device: Kindle Paperwhite
Originally Posted by chay View Post
Hi Haggis

I think my paperwhite has the same issue as yours, with light on the left hand side.

It is really distracting but the amazon person I spoke to on the chat (I showed them my image of the problem), said this was "normal" and that she had checked her kindle and the light was the same on hers. So they won't replace it.

See my issue here:

Does that look the same as yours did, and also how easy was it to get them to agree to a replacement because it doesn't seem right to me!

Was the replacement better?

Hey there. Yep, my replacement was Way better. You need to pursue this more. You need to Demand a replacement. That's B.S. I wouldn't put up with that, way too distracting to read.
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