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Yes, I agree it's probably firmware, not hardware, but I agree with Corkobo that it really shouldn't crash. If it does this often enough to annoy, it just isn't good enough for a production device.
I know it's a bit of a hobbyhorse of mine, but I still think that we should register our unacceptance of poor firmware by returning devices that we are unhappy with. If we just sit and wait for firmware updates - which may NEVER fix the problem, we are only allowing the makers to sit and enjoy their profits - and there'll be less incentive for them to do the job right now or in future.
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