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Originally Posted by Ababakar
How is Sonys update policy?
Are readers (software) still improved after they are on the market?
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If it benefits to Sony-sales, mostly related to their ebook-store.
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What about older readers? - or only the newest model?
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Until now, there are only updates for the current models.
For older ones, your are at your own.
But there is an very active community for current T1/T2 models over at the-ebook.org, and there is PRS+ for some of the pre-T1 models.
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How about "user" wishes for software updates? Is the support reading here or elsewhere to see what users like/dislike or would want to be improved/added?
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Never heard about it. Thought there are some guys from "SONYLISTENS" around here. But usually they a) are too late, b) are targeted at hardware failures and c) only points you to the official Sony-support-pages.
OTOH Sony readers are well developed at their marked launches, and are well suited for reading in the supported formats. Though they are e-readers and not tablets with e-ink-displays.