Hi Everyone, Cerys here from Kobo. We are indeed working with the ABA to quickly resolve this issue which is the result of some demo units having the security clamp on too tight. This impacted the Touch capabilities of the units.
ABA members can find detailed instructions to resolve the issue on the Kobo Program Resource Page at
http://www.bookweb.org/solutions/Kobo/resources.html.
If anyone should have any questions about the process, please contact:
kobo@bookweb.org.
We are very excited that ABA member stores are beginning to roll out the Kobo Glo and Kobo Mini devices well ahead of the holiday season and wish everyone a happy reading experience.