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Old 08-06-2008, 11:26 AM   #10
LazyScot
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Posts: 3,201
Karma: 6895096
Join Date: Sep 2007
Location: Hants, UK
Device: Kindle, Cybook
Quote:
Originally Posted by RickyMaveety View Post
Oh, interesting about the UK. Here in the States we have manufacturers' warranties ... which can be extended through the retailer, but you pay extra for it. Most of the time I don't bother with extended warranties.

So, if you purchase someting on eBay in the UK, you essentially take it with no warranty?? I mean, good luck getting Joe Blow in the US to stand behind something he sold to someone overseas via eBay.

It certainly is a complex field ... and I'm really glad I didn't go into it. Most of it sounds incredibly unworkable to me.
You still have manufacturers' warranties in the UK, but I think (and I am most certainly not a lawyer) the basis of the viewpoint is that you (as a consumer) have a contract and direct relationship with the shop. Essentially you gave the money to the shop, so the shop has the duty on it to provide suitable goods. Likewise, if you buy with a credit card, then the CC company has some responsibilities -- hence it is generally a good idea to use them (though I think paypal breaks that relationship).

I'm not sure how all this interacts with European law, but I think the cross border trade means that you cannot sell something in one European country and deny warranty to other European countries. Which could make some aspects of introducing the Kindle to the UK first, a little problematic (as, come to think of it, could some of the French rulings on iTunes).

However, all of the above "rights" seem to be based on your ability to shout and the size of your lawyers. (To be fair, some shops are a lot better than others.)
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