Quote:
Originally Posted by l_macd
While it is good that they are calling people to try and sort things, and I have faith they will get a good product released eventually, I'm not so sure that Amazon deserve any credit for the replacement roundabout that a number of people seem to be on. They've gone down a little in my estimation with how they are handling it.
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I understand your feeling. I have been through multiple replacements and had had ongoing phone calls from a rep which started after I left a 1 star review of PW. It has been frustrating, no doubt, but I have appreciated the call backs. I really think they're in a difficult position right now with the color hue defect. I'm not sure how it will turn out, but hopefully something positive will happen in the coming months.