Quote:
Originally Posted by Julius Caesar
Amazon do the same thing. Quite a few people complained that the replacement Paperwhite they received from Amazon is probably a refurbished item because:
1. It has an R marking on the Kindle Logo. The original one doesn't have the marking.
2. The Quick Start Card is missing.
This happens despite us buying their Kindle less than 30 days before we are asking for a replacement. If you ask for a replacement less than 30 days after you buy it, you are supposed to get a new one, not a refurbished one.
I asked them about this but they claimed that it is brand new because they haven't had Paperwhite refurbished yet and they run through my serial number and they said according to ownership history, I am the only one who ever owned it.
I decided not to ask for another replacement because considering just how many complains people have with their Paperwhite, new or replacement, mine is actually perfect so I decided to just keep it. |
The "new" replacement I rec'd Friday also had the "R" on the label, as well as no QuickStart Card in the box. The Amazon CS rep "guaranteed" that I would receive a new unit, not a refurb. This really pisses me off.