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Old 11-03-2012, 08:33 PM   #3
oj829
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Posts: 191
Karma: 574940
Join Date: Jul 2012
Device: Kobo Touch, Kobo Glo, Kobo Arc(32GB), Kobo Arc 7HD, Kobo Glo HD,NookHD
If I'm only getting "worked up", it's not for myself. I'll just load books to my Glo as I have been doing on my Touch all along - sideloaded (and stripped) epubs from calibre. But point remains - when 2 different versions of the Kobo android client, AND a Touch, all sync to the same account without probs, there's something screwed up about this Glo.

FWIW, I did (yet another) factory reset, and rather than utilize any existing KoboBooks account, or tether to my desktop system, I decided to go ahead with an entirely wireless install and setup. I also created an entirely new KoboBooks account using the Glo during the process (rather than opting to sign in to an existing account). Once complete, I was able to reach the web on the Glo's browser, so my Wifi ain't broke.

Using the Glo's software (and not the browser), I was able to:

1) search the Kobo store for (free) books,

2) download the books to the Glo, where I could read them.

Then I went back to my desktop system and

1) logged successfully into the new, Glo-created, KoboBooks account.

2) Found the free Glo-selected books in "My Library" there.

3) Added some more (free and not-free) books to "My Library" while on the desktop web.

Then, the final acid test:

1) went back to the Glo. Tried a sync.

2) No go on the Glo. None of the web-acquired titles in "My Library" appeared on it.

3) Then I used the Glo's Kobo Store search, and found those items which wouldn't sync down, but which I knew were in "My Library". The non-free title? Downloaded without re-purchase over WiFi without a hitch.


In the end, I'm sure I won't be the only person with a Glo sync problem, so support will hear about it from somebody, I guess. But if I am the only one, then I am. I've already spent too much time on it.

Last edited by oj829; 11-04-2012 at 11:39 AM. Reason: clarity, spelling
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