Thanks very much, Gary. I've tried downloading it but haven't had much success beyond that. All I get is file with the right name, but it seems to be a file that "belongs" to my browser (iCab, which is a mac-specific browser). According to these notes
http://www.handstory.com/product/upg...son_palm.html, it's supposed to be possible to update clips manually using HS basic, which I've just downloaded. But I can't find anything either in the help docs or the HS app itself that seems to do that. I tried running the "convert" function on the clip file that you posted, and it produced a fairly large file of gobbledygook, so not much help.
Sorry to bore you with something that's probably rather basic. I'm wondering whether I need the full suite to update the clip (even though the comparison page (above) says I don't? Help!!