Spoke with Dylan. He is sending me Kindle PW #4 which should arrive on Monday. He said that the new replacement should be good. When I asked if someone would look at it first, he said he couldn't guarantee that would happen. We shall see.
I still have to send whichever Kindle I return to Kentucky and not Cupertino. Dylan also told me that I could respond directly to the email he sent me if I had other questions or problems.