Thread: Problems with Kindle Paperwhite
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Old 11-02-2012, 01:49 PM   #8
sirmaru
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Convert to Word files.
Quote:
Originally Posted by Tune Tune View Post
My brandnew Kindle paperwhite can not read doc files! I pasted some doc files, prc files and pdf files into the Kindle paperwhite but only the prc and pdf files were recognized. I was so sure that these doc files were not damaged, they were only a little big in size (about 15 Mb each doc file). I also could not customise fonts to make letters bigger when I was reading pdf files. Only the fonts of prc files were able to be customised.

The screen of my Kindle paperwhite reflects a pinkish color when the built-in light is turned on. Is this phenomenon normal? Anybody please give me some advices to solve these frustrated problems. Thanks a lot! (

P/s: since my country is so far away from america, I would like to be able to solve these problems without sending it back to amazon (
Convert all those files to Word format and then email them to your PW using the email address at your Manage Your Kindle page at Amazon.. It works perfectly for me that way.

Turn your PW light up to level 22 of the possible 24, use good anbient light and all colors get flushed away. Folks having color problems use low ambient light and low PW light levels.
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