Quote:
Originally Posted by jswinden
Best Buy near me was notorious for repackaging returned items and placing them on the shelves as brand new. I once bought a cordless phone. The package looked unopened. I got home and discovered quite a few names and phone numbers already entered into memory. Quite obviously a recycled, returned item. I took it back and they acted dumb, well maybe not so much on the acting part.  Over the years I've gotten several items like this from BB that were obviously just recycled returns. One of the reasons I mostly shop at Amazon now. |
Amazon do the same thing. Quite a few people complained that the replacement Paperwhite they received from Amazon is probably a refurbished item because:
1. It has an R marking on the Kindle Logo. The original one doesn't have the marking.
2. The Quick Start Card is missing.
This happens despite us buying their Kindle less than 30 days before we are asking for a replacement. If you ask for a replacement less than 30 days after you buy it, you are supposed to get a new one, not a refurbished one.
I asked them about this but they claimed that it is brand new because they haven't had Paperwhite refurbished yet and they run through my serial number and they said according to ownership history, I am the only one who ever owned it.
I decided not to ask for another replacement because considering just how many complains people have with their Paperwhite, new or replacement, mine is actually perfect so I decided to just keep it.